Terms & Conditions


We take pride in our customer service, but we understand some things may slip through the cracks.  If you have any issues/concerns with your order, please reach out to us at oakandwillow717@gmail.com so we can do our best to ensure you're fully satisfied with your purchase. 

Please review our shipping & return policy prior to making any purchases.


We receive, collect and store any information you enter on our website or provide us in any other way, including, but not limited to, name, e-mail address, phone number, purchase history, and payment details (including credit card information if used to make purchase). We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as comments, feedback, product reviews, and personal profile from our site.  We collect this information as you make transaction on our website.  

We collect this information so we are able to offer an quicker, more efficient checkout process for returning customers, as well as to provide personalized marketing and promotional messages.  The information collected is used for the reasons specifically stated above in this privacy policy.